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Answers to frequenly asked questions.

What is Bit2Me?

Bit2Me is the leading Spanish company for buy and sell Bitcoins. Through Bit2Me, anyone in the world can buy and sell bitcoins simply, safely and quickly using different methods of payment and receiving money.

Our transparency, honesty and customer service has always been our best marketing.

Who is behind Bit2Me?

Bit2Me is the trademark of BitcoinForMe S.L., with CIF B54835301 and located in Germán Bernacer, 65 (03203 - Elche).

If you want to know more about the people behind Bit2Me visit the section team.

Where can I contact if I have any questions or problems?

You have multiple routes of contact and all of them can be seen in the contact.

How can I buy bitcoins?

Before buying bitcoins, if you want them for you, you'll need a wallet to store them (if you do not know it's a wallet visit This chapter of the Bitcoin Bit2Me Guide)

To buy you must access the section of buy bitcoins. In the form you can put the bitcoin address (your address or other) where you want receive the bitcoins, besides the amount that you wish to buy.

We offer different methods to deliver the money, each with different delivery times and transaction costs.

How can I sell bitcoins?

Once you want to sell the bitcoins you have in your wallet, you can access the section of sell bitcoins and indicate the amount you want to sell. Later Bit2Me will show you an address where to send the corresponding bitcoins. After the payment will be send the money.

We offer different methods to receive the money, each with different delivery times and transaction costs.

Bitcoins are always delivered when the money has reached the Bit2Me bank. Until then, when you notify us that you have made the payment, we will reserve the bitcoins using the quotation shown on Bit2Me at the same time that our team checks your email notifying us of the payment.

Can Bit2Me be used from anywhere on the planet?

Yes. For example you can buy or sell bitcoins by bank transfer.

How does the sale of bitcoins work to receive cash?

Bit2Me is connected to over 10,000 traditional bank ATM. In this way, in a matter of seconds you can change bitcoins to euros and take the money instantly in ATMs of Bankinter, Abanca, Cajamar, Caja Laboral, Banco Popular, ING Direct, EVO Bank and Bankia.

To use this functionality you do not need to be a customer of any bank or have a credit card. The money is obtained by entering in the ATM two PIN codes that Bit2Me and HalCash gives you.

At the moment, this functionality is only available to get the money in Spain, but can be used by users from all over the world, as long as the money is withdrawn in Spain.

Once the transaction is generated, you have 10 days to withdraw the money at the cashier.

In case when the ATM does not recognize your codes, please contact us and we will help you, the most common thing is that you are entering the codes incorrectly.

Is there an affiliation system in Bit2Me?

Yes. We want to share our success with you. Therefore, if you help us to reach more people we will reward you by giving you bitcoins. Visit our Affiliation panel where you can get your affiliate link and share it with your friends.

For every purchase or sale you make, every person you bring you will be winning. You have all the information in the affiliate section.

Why Bit2Me has limits?

Bit2Me strictly complies with the laws of each country, including the KYC - AML guidelines to prevent money laundering.

I would like to work in Bit2Me, are you hiring?

Send your CV/LinkedIn to

I work for a media outlet, do you accept interviews or can I get more information to write/talk about you?

Of course. You have a Media Kit in which we provide our logo and imagery in various formats along with an explanatory dossier in pdf.

If you want to conduct an interview or speak with us, write to with the name of the media outlet you work for as subject.

Unanswered questions?
Contact us. We're here to help you out
Contact with Bit2Me

Need help?

+34 910 91 37 88

Call us nowDisconnected
(You can open a ticket)

Phone attention schedule:

Monday to Friday
10:00 - 20:00 (GMT+01)

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