Why look for a Bitrue alternative?
You buy XRP on Bitrue for flat fees — then find the XRP/USDT pair costs twice what BTC/USDT does, while the platform remains outside ESMA’s CASP register. That clash pushes euro-based users toward a European alternative.
Bitrue is a global exchange founded in 2018 in Singapore, known for its XRP ecosystem and flat fees. With MiCA in force in the EEA, every provider serving the EU needs CASP authorisation; Bitrue only registered a Lithuanian VASP AML filing in 2024, not a MiCA licence. We compare Bit2Me and Bitrue with public sources.
Why so many people doubt Bitrue
No MiCA CASP: only a Lithuanian VASP
Bitrue is not listed in ESMA’s CASP register. Its 2024 Lithuanian VASP registration is an AML filing, not the MiCA licence the EU requires with MiCA in force.
Two security incidents with stolen funds
Bitrue suffered hacks in 2019 ($4.5m in XRP and ADA) and 2023 ($23m in ETH and other tokens). Both were reimbursed, but no proof-of-reserves (PoR) has been published.
Higher fee precisely on XRP pairs
Bitrue charges a flat 0.098% on most pairs, but up to 0.196%–0.280% on XRP pairs — the very asset its ecosystem is named after.
Public record
Reputation and documented facts about Bitrue
Sanctions, incidents or controversies recorded in official sources or verifiable media. Bit2Me does not pass judgment: we cite public facts.
An attacker exploited a vulnerability in Bitrue’s internal risk-review process to access the funds of about 90 users and the platform’s hot wallet, withdrawing 9.3 million XRP and 2.5 million ADA (~$4.5m). The company reimbursed affected users.
Source: coindesk.com
An exploit on one of Bitrue’s hot wallets let an attacker withdraw assets worth around $23m in ETH, QNT, GALA, SHIB, HOT and MATIC. Bitrue said the affected wallet held less than 5% of its total reserves and pledged to fully compensate affected users.
Source: support.bitrue.com
Its subsidiary Bitrue Lithuania UAB obtained a virtual asset service provider (VASP) registration with Lithuania’s anti-money-laundering unit (FNTT), an AML compliance filing that Bitrue itself presented as a step towards applying for the MiCA CASP licence, not the licence itself.
Source: bitrue.com
These records do not rule out the competitor being suitable in other contexts; they are part of the due diligence worth doing before depositing funds.
Verdict
Bitrue is not listed in ESMA’s CASP register: only a Lithuanian VASP since 2024, two reimbursed hacks (2019 and 2023) with no published PoR and a 1.5/5 Trustpilot score. If you trade XRP and accept that risk outside MiCA → Bitrue. If you need a verifiable CNMV CASP, free SEPA and a phone line in your language → Bit2Me.
Regulated by the CNMV · Support in your language · +1 million users · Promotion subject to terms
Bitrue vs Bit2Me: comparison
The dimensions that matter most to a retail user in Europe.
Before products: trust
Who you really deal with: Bit2Me vs Bitrue
An exchange isn't chosen on price or catalogue alone. Look at who answers for your money, from where and with what backing.
Bit2Me- Real HQ
- Spain (EU) — parent company, not a subsidiary
- Supervised by
- CNMV (Spain), under MiCA
- Operating since
- 2014, with no security incidents
- Who's behind it
- Backed by Tether, Telefónica, Bankinter and other institutions
Bitrue- Real HQ
- Singapore (Realb Singapore Pte. Ltd.); Lithuanian VASP subsidiary since 2024.
- Supervised by
- No MiCA CASP in the ESMA register; VASP (AML) registration with Lithuania’s FNTT.
- Operating since
- 2018
- Who's behind it
- Private company; not listed, no public parent.
| Feature | Bit2Me | Bitrue |
|---|---|---|
| Regulation and licencesDecisive | Bit2Me:Bit2Me advantageMiCA CASP under the CNMV — Bitrue only holds a VASP registration in Lithuania, without a MiCA licence in the ESMA register. | Bitrue:No MiCA CASP in the ESMA register as of Jul 2026; only an AML VASP registration in Lithuania since October 2024. |
| Real HQ & jurisdictionDecisive | Bit2Me:Bit2Me advantageA Spanish company headquartered in Spain (EU): you contract, file claims and are supervised before the CNMV, with no intermediary subsidiaries. | Bitrue:Singapore-based parent, outside the EU; its Lithuanian subsidiary only holds an AML VASP registration, not a MiCA CASP authorisation. |
| SecurityDecisive | Bit2Me:Bit2Me advantageZero incidents since 2014, versus Bitrue’s two hacks (2019 and 2023) without a published independent PoR. | Bitrue:Two documented security incidents: June 2019 ($4.5m) and April 2023 ($23m), both reimbursed; no published independent PoR. |
| Data protection (GDPR)Decisive | Bit2Me:Bit2Me advantageYour data is processed in the EU under the GDPR, with the safeguards of the European data-protection framework. | Bitrue:Group with a Singapore parent; the European subsidiary’s data processing is not backed by a full MiCA authorisation. |
| Fund insuranceDecisive | Bit2Me:Bit2Me advantageAssets in Bit2Me Custody are insured under a $150M policy. | Bitrue:Ad hoc reimbursement to affected users after each hack, with no external policy or published proof of reserves. |
| Customer supportDecisive | Bit2Me:Bit2Me advantageMultilingual phone support guaranteed, versus the 1.5/5 Trustpilot score Bitrue’s support carries. | Bitrue:24/7 support via chat, email and tickets with a Spanish interface; 1.5/5 Trustpilot score (300+ reviews). |
| Buy in euros (SEPA/card)Decisive | Bit2Me:Bit2Me advantageFree SEPA deposits at a European CASP, without relying on an exchange lacking a MiCA licence. | Bitrue:EUR purchases per available methods; variable EU availability and MiCA compliance. |
| Products and servicesDecisive | Bit2Me:Bit2Me advantageCNMV suite (Earn, Card, Loan, Tax) versus Bitrue’s focus on leveraged futures and its XRP ecosystem. | Bitrue:Global exchange with futures up to 125x, staking (Power Piggy), copy trading and loans; no European retail suite (local Card, Tax). |
| FeesDecisive | Bit2Me:Bit2Me advantageUp to 0% maker / 0.10% taker on Pro with no per-asset exceptions, versus Bitrue’s surcharge precisely on XRP pairs. | Bitrue:0.098% flat on BTC/ETH/USDT pairs; up to 0.196%–0.280% on XRP pairs (per support.bitrue.com). |
| Number of cryptocurrencies | Bit2Me:Over 400 coins curated for Europe — fewer than Bitrue’s 700+, without the risk of operating outside the MiCA register. | Bitrue:Over 700 listed cryptocurrencies and 392+ futures contracts, with a special focus on the XRP ecosystem. |
Bit2MeHow we made this comparison
We analyse regulation, security, support, fees and catalogue using public, verifiable information from both platforms, updated as of July 3, 2026. Bit2Me is the platform publishing this page, so we have deliberately included points where the competitor stands out, and we recommend always checking the data on the official websites before deciding.
Sources consulted (July 3, 2026)
Regulated by the CNMV · Support in your language · +1 million users
Why Bit2Me lets you sleep at night
If the doubt with Bitrue is service continuity, withdrawals, or who answers when something goes wrong, these are the Bit2Me safeguards that matter before moving funds.
Crypto that doesn't stain you
Bit2Me complies with KYC/AML and is registered with the Bank of Spain: your operations don't mix with illicit-origin funds on a supervised platform.
Headquartered in Spain, not a tax haven
Bitcoinforme S.L. operates under European law with the CNMV as its direct supervisor.
Free, automatic tax report
Download it from the app or web for every tax year you've traded, at no extra cost. It generates itself from your activity.
No security incidents since 2014
Five consecutive independent audits back our operational soundness.
Human support in your language
24/7 support in your language, with a phone line (+34 910 91 37 88) and people — not bots — answering from Spain.
A platform that doesn't go down
Multi-region high availability, 24/7, 365 days a year, with ~100 ms average response.
Your funds, when you decide
Withdraw to your own wallet at any time. No lock-in, no penalty.
$150M insurance on custody
Assets in Bit2Me Custody are insured for $150M (USD), with segregated cold storage and multisig + HSM FIPS 140-2.
Bitrue after the 2026 MiCA deadline: a Lithuanian VASP is not a European CASP
With MiCA in force in the EEA, the regulation requires CASP authorisation to provide crypto-asset services in the EU. Bitrue does not appear in ESMA’s public register. In October 2024 its subsidiary Bitrue Lithuania UAB obtained a VASP registration with Lithuania’s FNTT — a local AML filing, not the MiCA licence itself.
Bit2Me is authorised as a MiCA CASP by the CNMV in Spain, active since 2014. Buying, custodying and exchanging crypto-assets with MiCA protections is the core of the business today, not a future goal.
Two hacks in five years: what Bitrue reimbursed and what it does not publish
Bitrue carries a security track record with two incidents documented by specialist press. In June 2019, an attacker withdrew 9.3 million XRP and 2.5 million ADA (around $4.5m); the company reimbursed affected users. In April 2023, an exploit let attackers withdraw roughly $23m in ETH and other tokens — and it again pledged to fully compensate affected users. Neither episode is accompanied by an independently published proof of reserves (PoR).
Bit2Me publishes the contrast: funds mostly in cold storage, Bit2Me Custody assets covered by a $150 million policy, zero security incidents since 2014, and ISO 27001, 27701 and 22301 certifications.
Bitrue’s flat fee, except on the very asset it is named after: XRP
Bitrue simplifies its spot fee schedule with a flat 0.098% fee on most pairs (BTC, ETH, USDT). However, pairs involving XRP pay more: 0.196% on major XRP pairs, and up to 0.280% on other XRP pairs. On futures, the fee is 0.02% maker / 0.06% taker, with leverage up to 125x.
Bit2Me Pro offers up to 0% maker / 0.10% taker on liquid pairs and free SEPA deposits, with no per-asset exceptions. Moving €1,000 at Bitrue’s 0.196% on an XRP/USDT pair costs €1.96; at Bit2Me Pro’s 0.10%, €1.
What do you really pay?
Move the amount and compare Bit2Me Pro with Bitrue's published retail fee.
On Bit2Me Pro (liquid pairs, 0.10% taker)
€1.00
Down to 0% when trading as maker.
On Bitrue spot BTC/ETH/USDT (0.098% flat)
€0.98
On XRP pairs the fee rises to 0.196%–0.280%; the 20–30% discount requires paying with the BTR token.
Indicative trading fees only — excludes spread, gas and deposit/withdrawal charges. Always cross-check Bitrue's official pricing.
Bitrue’s 24/7 support versus the public trust score it carries
Bitrue advertises 24/7 support via chat, email and tickets. In practice, its public trust score is low: 1.5/5 on Trustpilot with over 300 verified reviews, with recurring complaints about held withdrawals, blocked KYC verification and generic replies.
Bit2Me answers with phone assistance in your language and a European team that knows SEPA, banks and CNMV rules — for routine queries it works the same as a global chat, but the day a withdrawal fails to show, being able to call a CASP with a local supervisor matters more than a slow-answering ticket and a 1.5/5 score.
Who is Bitrue for, and who is Bit2Me for?
Bitrue built its audience around the XRP ecosystem, flat fees and yield products like Power Piggy. If your trading revolves around XRP and you accept operating outside the MiCA register, Bitrue has its niche — though you pay more fees on precisely that asset.
The investor in euros in Europe who wants regulatory predictability and a local complaints channel does not need 700 tokens or 125x leverage: they need predictable cost, free SEPA, CNMV supervision and someone on the phone. Bit2Me Pro covers that profile with up to 0% maker / 0.10% taker on liquid pairs.
What switching from Bitrue to Bit2Me really costs
Withdrawing crypto from Bitrue carries the network fee the platform shows before you confirm — variable by coin and blockchain congestion. Selling to euros and sending via SEPA avoids the network fee, but the sale may trigger tax effects; moving crypto between your own accounts is not a disposal.
Bit2Me charges no SEPA deposit or account fee. Send a small amount first to validate address and network; if anything looks off, you solve it by phone in your language — an advantage hard to quantify until you need it, especially with an exchange outside the European MiCA register.
Which one to choose? It depends on your profile
Bit2Me — pros
- CASP authorised under MiCA by the CNMV, versus a mere VASP registration in Lithuania without a MiCA licence.
- Zero security incidents since 2014, versus two Bitrue hacks (2019 and 2023) without a published PoR.
- Pro fees with no per-asset surcharges, versus the 0.196%–0.280% Bitrue charges on XRP pairs.
- Guaranteed Without chat-only: multilingual support, versus Bitrue’s support with a 1.5/5 Trustpilot score.
- A suite of over 30 European crypto products versus Bitrue’s XRP and leveraged-futures focus.
Bitrue — things to consider
- XRP-centred ecosystem with a flat 0.098% fee on major pairs and over 700 cryptocurrencies.
- Futures with up to 125x leverage and yield programmes like Power Piggy.
- No MiCA authorisation in the ESMA register; only an AML VASP registration in Lithuania since 2024.
- Two security incidents with stolen funds (2019 and 2023) and a very low public trust score.
When to choose Bitrue?
- Your trading revolves around the XRP ecosystem and you explicitly accept the risk of an exchange without a MiCA licence.
- You want high futures leverage (up to 125x) or a very broad catalogue of niche altcoins.
If, on the other hand, you are looking for a Bitrue alternative because you care about European regulation, predictable fees, the safety of your funds and support in your language, Bit2Me addresses exactly those needs.
What you gain switching from Bitrue
From VASP to MiCA CASP
Verifiable CASP authorisation in ESMA; Bitrue only has an AML VASP in Lithuania.
From two hacks to zero incidents
No security incidents since 2014, versus Bitrue’s hacks in 2019 and 2023.
From XRP surcharge to flat 0.10%
Same Pro fee on liquid pairs; Bitrue charges up to triple on XRP.
From 1.5/5 to human phone
Phone assistance in your language, versus Bitrue’s support with a very low public score.
Without SEPA surprises
Free SEPA deposits with fees published before trading.
From XRP ecosystem to CNMV suite
Earn, Card, Loan and Tax in one CNMV account, beyond Power Piggy and 125x futures.
Switch from Bitrue to Bit2Me
Open your account in minutes: euros via SEPA, full CNMV oversight and support in your language when you need it.
15€ welcome bonus when you create your account and buy €100 or more in crypto. Promotion subject to terms.
Regulated by the CNMV · Support in your language · +1 million users
How to switch from Bitrue to Bit2Me
Create your free Bit2Me account and verify your identity (KYC) in minutes.
Copy the deposit address of your Bit2Me Wallet for each cryptocurrency.
From Bitrue, withdraw each asset to that address choosing the right network (start with a small amount; variable network fees apply), or sell and transfer euros via bank transfer.
Questions? Phone support in your language walks you through it. You do not need to close your Bitrue account to try.
15€ free when you create your account and buy €100 or more in crypto
Regulated by the CNMV · Support in your language · +1 million users
What they say about Bit2Me and who backs us
4.2/5
“One of the most reliable exchanges in the world, based on an analysis of 40+ indicators: fiscal headquarters, transparency, asset protection and user experience.”
“The Good Exchange: the most easy, secure and complete crypto exchange.”
Frequently asked questions
Conclusion
Bitrue can be appealing if you want an XRP-centred ecosystem, flat fees on major pairs and high leverage on futures. But if you operate in euros in Europe and want a CASP authorised under MiCA — not a mere VASP registration —, custody with a published policy, free SEPA deposits and multilingual support, Bit2Me is the Bitrue alternative built for the regulated European investor. Opening an account is free and takes minutes.
Data accuracy
This comparison draws on publicly available information on the internet — official fee schedules, regulator registers and verifiable announcements — and was cross-checked on July 3, 2026. If you spot an error or outdated figure, contact us and we will review it.
