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Our support team is there to help you with everything you need. Contact us and get access to all the resources to help you.
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More than 700,000 satisfied customers
thanks to our proximity, transparency and availability
We know that the first steps in the crypto world can be complicated, that's why we accompany you in the learning process.
Telephone numbers by country
Global support
We attend you in more than 7 languages
Frequently Asked Questions
We help you
User account
See the list of countries that support Bit2Me users in this link.
Find out how to verify your Bit2Me natural person account in this link.
The validation process for new users takes approximately 24 / 48 hours. Due to the identity verification procedures to which we are obliged by existing regulations, this validation time is estimated and may be delayed depending on the demand for new users that we have at any given time.
See how to open a company account on Bit2Me in this link.
Two-factor authentication provides additional security in the login process. Further information.
Wallet
See the list of cryptocurrencies supported by Bit2Me in this link.
The Bit2Me fee structure can be found at in this link.
Bank transfers usually take 24/48 hours to become effective. Further information.
In Bit2Me Wallet you can make immediate or scheduled purchases from €1 with different payment methods. Further information.
In Bit2Me Wallet you can store as many of the supported cryptocurrencies and traditional currencies as you wish. See how to do it in this link.
In Bit2Me you can send cryptocurrencies both internally, between your wallets or between Bit2Me users, and to external wallets or platforms. See how to do this in this link.
Other frequently asked questions
Check the frequently asked questions about Bit2Me Card in this link.
Check out the frequently asked questions about Bit2Me Earn in this link.
See frequently asked questions about Bit2Me Launchpad in this link.
See frequently asked questions about Bit2Me Pro in this link.
See frequently asked questions about Space Center in this link.
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