How do we protect you? Understand the security that only Bit2Me brings to you
We have a highly qualified team in the fields of cybersecurity, legal and compliance focused on the protection of funds, personal data and privacy
Operational since 2014
Endorsed by
One of the most reliable exchanges
Bit2Me stood out as one of the most trusted exchanges in a Cointelegraph Research report comparing the world's leading exchanges (see table). The analysis evaluated 4 criteria: fiscal headquarters, transparency, asset protection and user experience.
Our partners
About Bit2Me security
Cryptocurrency management
Funds secured up to $150M with Ledger
We have 150 million in insurance funds with Ledger
“At Bit2Me we take regulatory compliance very seriously to protect the user” João Augusto
Compliance
Bank of Spain
Registered by the Bank of Spain as a crypto-assets custodian and exchange house.
Certification ISO 27001
Endorses the information security management system for the purchase, sale and custody of crypto-assets.
Certification ISO 22301
Endorses the information security management system for the purchase, sale and custody of crypto-assets.
CSA Star
Ensures protection in cloud environments, covering transparency, audits and regulatory compliance.
360º Security
Robust Platform
Out of tax havens
We are headquartered in Europe, with the stability that this entails
The European legal framework stands out for being the first major territory to create consensual rules around digital assets thanks to the MiCA law. This positions us to offer good guarantees compared to the legal uncertainty of other blockchain companies in other territories.
Zero thefts in our history
Operating securely since 2014
Unlike the vast majority of platforms in the industry, we have never suffered any theft of funds since the platform's inception.
Audited by independent third parties
5 consecutive audits with positive results
We are the first exchange in the private world to have 5 consecutive positive financial audits performed by independent third parties
Awarded as best SME in regulatory and legal compliance 2022
Compliance Award
Throughout our history we have received major awards, including the award for Best SME in regulatory and legal compliance in 2022, together with BBVA and Prosegur.
Iberian Lawyer Gold Award for its work in Compliance 2023
Compliance Award
Throughout our history we have received major awards, including the award for Best SME in regulatory and legal compliance in 2022, together with BBVA and Prosegur.
Sleep easy with Bit2Me
Why Bit2Me?
10 years trading cryptocurrencies
Bringing security, assurance and support to crypto operations
Regulated in the European Union
First crypto exchange registered with the Bank of Spain
Quality support in your language
We help you, with multi-channel support in your language
Free tax report included
Your income tax reports in one click
Highly recognized certifications
ISO 27001, ISO 37001, ISO 22301 and many more
Internal and external audits
Bit2Me undergoes multiple annual security and legal audits, among others
Free education included
Educational content available to make informed decisions
Backed by Telefónica and Investcorp
Bit2Me has listed companies as partners
Bug Bounty
Cybersecurity
Hundreds of high-level IT specialists collaborate in the continuous improvement of Bit2Me's security. At Bit2Me, hacker culture is and has always been part of our DNA.
Multilayer Model
Our system
Secure work area and anti-corruption policies
We protect and train all employees, with the highest security measures in software and hardware and strict anti-corruption policies.
Development in secure environments
All developments are carried out in a test environment, passing quality and stability tests and cybersecurity review protocols.
Reinforced infrastructure
We have the latest standards to protect our infrastructure: WAF, isolated service execution, SIEM, internal and external SOC, IDS monitoring, etc.
Secure cryptocurrency management
Cold storage with Ledger and Prosegur Crypto, protection insurance, automatic and integrity analysis, advanced MPC, distributed multi-signature, etc.
Five barriers to account access
To enter your user account we have the following controls: password, 2FA, authorized IP, connection analysis / AI operations and biometric access.
Customer protection
We perform PBC analysis, 3DS card payment verification, work with encrypted data and have an outstanding customer support valued by users.
Bit2Me in the media
360º Platform
Complete
More than 30 products specialized in cryptocurrencies
A Bit2Me account, the crypto universe at your fingertips
We have a wide range of functionalities and products, in constant innovation and adaptation to the constant changes of the market and its trends.
For individuals, companies, institutions and governments
We provide service to all types of customers
Unlike the vast majority of platforms, Bit2Me has directed its efforts to cover the widest range of customers.
More than 100 countries on all continents
We operate globally
Already almost 1,000,000 users operate daily on our platform accessible from web and app (Android and IOS).
More than 285 cryptocoins available
We list new cryptocurrencies every month
We analyze user requests, and implement them always making sure that they meet minimum security standards.
Our DNA, our principles
Principles
We have designed our company following some fundamental pillars that protect our customers on a daily basis
Safety first
We put all existing and future measures in place to make your cryptocurrencies as secure as possible and with the least possible friction in the user experience.
We are an open book
Transparency is our mantra. We have nothing to hide, neither in small print nor in large print.
We learn from our mistakes
If we make a mistake, we acknowledge it, apologize and learn from it. That's how we have become experts!
No chains
No commitment of permanence, enter and leave whenever you want, because in Bit2Me the only chains are blockchains.
The crypto ecosystem in your hands
We offer a wide variety of services, products, and above all, hundreds of cryptocurrencies available.
We do not understand borders
We provide access to as many places as we are allowed to. We are currently available in +150 countries worldwide.
Innovadictos
We're always on the cutting edge. If there's something new in the world of cryptocurrencies, you can bet we have it.
We are obsessed with things well done
We comply with all laws and regulations, even before they are applied. We do not cheat, because we believe in fair play.
We believe in crypto knowledge as a fundamental right
That's why we work every day to make our crypto academy accessible, free and of high quality.
Always by your side
We're with you every step of your crypto journey. No matter where you are or what you need, we're here to help.
With Bit2Me you always have someone by your side to help you
You will never be alone
In case of any incident Bit2Me has specialized support in cryptocurrencies and in the products we offer that provide fast and efficient support, responding to the needs and concerns of customers even by phone in their language (at the moment we support up to 7 languages and 15 countries).
The telephone support that accompanies us step by step in case of doubts and incidents is something that makes us practically unique in a direct way.
Simple and intuitive platform
Easy
Intuitive interface
Interface designed for comfort and user experience. We work daily with real users for continuous improvement.
Simplified registration
The user can be up and running on the platform in less than 3 minutes
Real-time assistance
The platform offers integrated support modules and real-time assistance to resolve questions or problems.
Simplified advanced functions
We simplify highly complex functions and reduce it to a click and a language close to you.
Flexibility in deposits and withdrawals
Add and withdraw funds via blockchain, instant bank transfer at no cost, credit/debit card, or Google/Apple Pay.
Low commissions
We have highly liquid markets, for example BTC/EUR, with commissions up to 0% for makers and 0.10% for takers.
Multi language
We support 7 languages: Spanish, English, Portuguese, Italian, German, French and Polish. And we are working to expand to 15 languages.
Tutorials, training and access to experts
We offer free training through the largest crypto Academy, as well as live AMA sessions with experts, who can also be engaged privately.
Multiple perimeter control
Safety barriers
Security articles
Deepen
We regularly publish security-oriented content that can make you lose your money. You can find thousands of articles in our world's largest free crypto academy.
Management team and renowned investors
Partner transparency
All Bit2Me partners are known and can be publicly analyzed.
Leif Ferreira as founder and CEO, together with Andrei Manuel, are the main partners of the company. And as main investors, the renowned companies Telefónica, Inveready and Investcorp.
