Why look for a Kraken alternative?
Kraken is a veteran exchange: operating since 2011, MiCA-authorised via its Irish entity. The finer question for EUR users: which platform is built for transparent fees and human support when something breaks?
We compare Bit2Me against Kraken on regulation, custody, real fees and support — honestly stating where each wins.
In this guide we compare, with public and verifiable data, how Bit2Me stacks up against Kraken on regulation, fund safety, real fees and support — and we tell you honestly where each one wins.
Why so many people doubt Kraken
The discount demands volume
Kraken Pro opens at 0.25% maker / 0.40% taker and only gets cheaper with monthly volume — small traders stay at the entry tier indefinitely.
Support runs in English
24/7 assistance works mainly via chat in English — describing a stuck transfer in another language adds real friction.
Supervisor one passport away
In Europe you sign with Payward Ireland under Irish MiCA — the group parent is in the US. A longer chain than a European specialist exchange under MiCA.
Public record
Reputation and documented facts about Kraken
Sanctions, incidents or controversies recorded in official sources or verifiable media. Bit2Me does not pass judgment: we cite public facts.
The SEC charged Kraken with selling unregistered securities through its staking programme; the firm paid $30m to settle without admitting or denying the allegations.
Source: sec.gov
These records do not rule out the competitor being suitable in other contexts; they are part of the due diligence worth doing before depositing funds.
Verdict
Kraken and Bit2Me share MiCA, but not the same contract: with Kraken you sign with Payward Europe (Central Bank of Ireland) while the group parent is in the US; Bit2Me is a European company under direct MiCA supervision. If you prioritise high Pro volume, published proof-of-reserves and an English-first terminal → Kraken; if you operate in euros and want direct MiCA supervision, free euro bank transfers and phone support in your language → Bit2Me.
Regulated by the CNMV · Support in your language · +1 million users · Promotion subject to terms
Kraken vs Bit2Me: comparison
The dimensions that matter most to a retail user in Europe.
Before products: trust
Who you really deal with: Bit2Me vs Kraken
An exchange isn't chosen on price or catalogue alone. Look at who answers for your money, from where and with what backing.
Bit2Me- Real HQ
- Spain (EU) — parent company, not a subsidiary
- Supervised by
- CNMV (Spain), under MiCA
- Operating since
- 2014, with no security incidents
- Who's behind it
- Backed by Tether, Telefónica, Bankinter and other institutions
Kraken- Real HQ
- US (Payward, Inc.); in the EU, an Irish entity with a MiCA licence.
- Supervised by
- Central Bank of Ireland for the EU; FinCEN and state regulators in the US.
- Operating since
- 2011
- Who's behind it
- Private US company; not listed.
| Feature | Bit2Me | Kraken |
|---|---|---|
| Regulation and licencesDecisive | Bit2Me:MiCA via CNMV directly, not the Irish passport route through Payward Europe. | Kraken:Authorised under MiCA via its EU entity; parent and primary supervision in the US. |
| Real HQ & jurisdictionDecisive | Bit2Me:Bit2Me advantageA Spanish company headquartered in Spain (EU): you contract, file claims and are supervised before the CNMV, with no intermediary subsidiaries. | Kraken:US parent; in Europe you operate with its Irish entity via the MiCA passport, not a Spanish entity. |
| SecurityDecisive | Bit2Me:Cold storage, $150M Custody policy — insurance layer proof-of-reserves does not publish. | Kraken:Strong security culture and proof-of-reserves audits. |
| Data protection (GDPR)Decisive | Bit2Me:Bit2Me advantageYour data is processed in the EU under the GDPR, with the safeguards of the European data-protection framework. | Kraken:Group with a US parent; EU-US data transfers rely on adequacy frameworks. |
| Customer supportDecisive | Bit2Me:Bit2Me advantageHuman multilingual phone support vs Kraken’s English-first 24/7 chat. | Kraken:Global 24/7 support, mainly in English. |
| Products and servicesDecisive | Bit2Me:Full suite with Card, Loan, Tax plus Pro, Earn, Wallet — beyond Kraken’s trading focus. | Kraken:Spot and derivatives trading, staking and wallet. |
| Number of cryptocurrencies | Bit2Me:Over 400 coins — enough for most portfolios though Kraken’s catalogue is broader. | Kraken:Broad catalogue of crypto assets. |
| Fund insuranceDecisive | Bit2Me:Bit2Me advantageAssets in Bit2Me Custody are insured under a $150M policy. | Kraken:Proof-of-reserves and security culture; no comparable external policy published. |
| Buy in euros (SEPA/card)Decisive | Bit2Me:Bit2Me advantageEUR purchases via SEPA and card, built for European users. | Kraken:EUR deposits via methods available in your country. |
| FeesDecisive | Bit2Me:Bit2Me advantageCompetitive fees: up to 0% maker / 0.10% taker on liquid Pro pairs; 0.1%–0.95% standard depending on the pair. | Kraken:Kraken Pro from ~0.16% maker / 0.26% taker at entry tier (by pair and volume). |
| Withdraw to your own walletDecisive | Bit2Me:You can withdraw your crypto to your own wallet whenever you want. | Kraken:Allows external wallet withdrawals per its official site. |
Bit2MeHow we made this comparison
We analyse regulation, security, support, fees and catalogue using public, verifiable information from both platforms, updated as of July 2, 2026. Bit2Me is the platform publishing this page, so we have deliberately included points where the competitor stands out, and we recommend always checking the data on the official websites before deciding.
Sources consulted (July 2, 2026)
Regulated by the CNMV · Support in your language · +1 million users
Why Bit2Me lets you sleep at night
When both platforms can be regulated in Europe, the decision moves to practical trust: where you contract, who answers you, how you move euros, and how easy it is to resolve a problem.
Crypto that doesn't stain you
Bit2Me complies with KYC/AML and is registered with the Bank of Spain: your operations don't mix with illicit-origin funds on a supervised platform.
Headquartered in Spain, not a tax haven
Bitcoinforme S.L. operates under European law with the CNMV as its direct supervisor.
Free, automatic tax report
Download it from the app or web for every tax year you've traded, at no extra cost. It generates itself from your activity.
No security incidents since 2014
Five consecutive independent audits back our operational soundness.
Human support in your language
24/7 support in your language, with a phone line (+34 910 91 37 88) and people — not bots — answering from Spain.
A platform that doesn't go down
Multi-region high availability, 24/7, 365 days a year, with ~100 ms average response.
Your funds, when you decide
Withdraw to your own wallet at any time. No lock-in, no penalty.
$150M insurance on custody
Assets in Bit2Me Custody are insured for $150M (USD), with segregated cold storage and multisig + HSM FIPS 140-2.
Payward Europe and the Central Bank of Ireland: Kraken’s route to your contract
European users sign with Payward Europe Solutions Limited, MiCA-licensed by the Central Bank of Ireland with an EEA passport. Serious structure — but strategic decisions are made an ocean away from your supervisor.
Bit2Me: European company since 2014, authorised by the CNMV under MiCA with no foreign parent. Same licence, shorter accountability chain.
MiCA makes the Irish licence worth as much across the EU as a home-market licence: legally, a draw. The tie-breaker is personal: how much having the supervisor one counter away matters and contracting in the language of your claims.
Kraken’s proof of reserves: transparency under review
Kraken pioneered proof-of-reserves audits — a standard many rivals still lack. On reserve transparency, Kraken sets the bar; acknowledging that is only fair.
Bit2Me shields and insures: mostly cold storage, $150 million Custody policy, five consecutive audits, ISO certifications, no incidents since 2014. Reserve transparency vs insured coverage with a public figure — two valid philosophies.
Kraken sets the standard on proof of reserves; acknowledging that is only fair. If your yardstick is an external policy with a published figure and numbered ISO audits, it is worth comparing before deciding.
Kraken Pro volume tiers: what you pay before you are a big trader
Kraken Pro opens at 0.25% maker / 0.40% taker and discounts with monthly volume — newcomers stay at entry tier indefinitely.
Bit2Me Pro charges up to 0% maker / 0.10% taker at any volume with free SEPA. €1,000 at 0.40% costs €4; at 0.10%, €1.
If you accumulate high monthly volume and live in Kraken Pro’s upper tiers, its ladder rewards you: a win for the rival on its home turf. For modest euro DCA with no volume requirement, Bit2Me’s fixed table wins on simplicity.
What do you really pay?
Move the amount and compare Bit2Me Pro with Kraken's published retail fee.
On Bit2Me Pro (liquid pairs, 0.10% taker)
€1.00
Down to 0% when trading as maker.
On Kraken Pro (0.40% taker)
€4.00
Entry tier; instant purchase in the app adds spread and payment-method fees.
Fee savings
€3.00
75% less on this trade
Indicative trading fees only — excludes spread, gas and deposit/withdrawal charges. Always cross-check Kraken's official pricing.
24/7 support, mainly in English: Kraken’s chat fine print
Kraken offers global 24/7 chat with a solid help centre — mainly in English. Describing a stuck bank transfer in another language on a bad day is friction.
Bit2Me adds Without chat-only: multilingual support including phone from a European team — no translation layer when your transfer stalls.
Kraken’s 24/7 chat handles the frequent efficiently at global scale. When a SEPA transfer fails to show or a verification gets stuck, a phone line in your language has no substitute.
Kraken or Bit2Me by profile
First purchase: Kraken is serious but English-first chat; Bit2Me adds free EUR deposits and human support when verification stalls.
Recurring investor: Kraken entry tier 0.25%/0.40% never drops for small monthly amounts; Bit2Me Pro 0%/0.10% from order one.
Active trader: Kraken rewards high volume; Bit2Me adds CNMV supervision and Earn/Card/Loan/Tax suite beyond trading terminal.
From Kraken to Bit2Me: move costs
Kraken requires adding and confirming new addresses first; network fees apply. Crypto transfer is not a sale; euro conversion may have tax effects.
Bit2Me: free account, free SEPA, no volume gate for Pro. Resolve questions with human support.
Which one to choose? It depends on your profile
Bit2Me — pros
- Automatic tax reporting from the app — without rebuilding trades exported from Kraken.
- Free EUR deposits and Pro rates from order one — no prior volume or English chat to confirm addresses.
- Contract with a European company under direct MiCA authorisation vs Payward Europe and Ireland.
- Earn, Card, Loan and Tax in one account — everyday layers Kraken’s trading focus does not cover.
- When SEPA fails to show, explain it by phone in your language — not via Kraken’s English chat.
Kraken — things to consider
- Long track record and strong security reputation; good for traders.
- Less proximity to European users in product and support vs a local exchange.
When to choose Kraken?
- You prioritise long international track record and trading focus, and English is no barrier.
- You want deep altcoin liquidity and advanced order types, and are comfortable with English-first support.
- You trade advanced derivatives or need the order-book depth of a veteran global exchange.
If, on the other hand, you are looking for a Kraken alternative because you care about European regulation, predictable fees, the safety of your funds and support in your language, Bit2Me addresses exactly those needs.
What you gain switching from Kraken
Without a volume ladder
Up to 0%/0.10% from first order without Kraken’s monthly ladder.
Without an Irish passport
MiCA authorisation by CNMV instead of Irish route via Payward.
Without English-only chat
Multilingual phone support vs English-first chat.
Without relying on reserves alone
$150M insured Custody cover beyond reserve audits.
Without SEPA entry fees
Free bank-transfer deposits vs Kraken instant-card costs.
From trading to full suite
Card, Loan, Tax complete a suite Kraken’s trading catalogue does not span.
Switch from Kraken to Bit2Me
Open your account in minutes: euros via SEPA, full CNMV oversight and support in your language when you need it.
15€ welcome bonus when you create your account and buy €100 or more in crypto. Promotion subject to terms.
Regulated by the CNMV · Support in your language · +1 million users
How to switch from Kraken to Bit2Me
Create your free Bit2Me account and complete KYC in minutes.
Copy deposit addresses from your Bit2Me Wallet.
From Kraken, add and confirm withdrawal addresses, send small test first, or sell and SEPA transfer euros.
Questions? Without chat-only: multilingual support walks you through it.
15€ free when you create your account and buy €100 or more in crypto
Regulated by the CNMV · Support in your language · +1 million users
What people who already switched say
Mi contrato estaba en Irlanda y yo tributo en España
Yo también dudé de Kraken cuando leí que firmaba con Payward Europe Solutions Limited, regulada en Irlanda, mientras la matriz opera desde EE. UU. El detonante fue una duda sobre reclamaciones: no tenía claro a quién acudir en mi país. Migré a Bit2Me por la supervisión directa de la CNMV. Ahora sé con quién hablo si algún día necesito reclamar.
Patricia L. M. Cliente desde 2025
A las once de la noche el chat de Kraken me respondía en inglés
Tenía un ingreso SEPA pendiente y el chat me contestaba en inglés con un enlace genérico. Ese fue el detonante: dinero fuera del banco sin interlocutor en mi idioma. Llamé a Bit2Me, me atendieron en castellano y revisamos juntos el estado. Desde entonces, cuando algo se complica, prefiero el teléfono.
Miguel A. R. Cliente desde 2024
Con DCA de 150 € al mes nunca salía del tramo inicial de Kraken Pro
Creía que Kraken Pro me bajaría las comisiones, pero con aportaciones de 150 € al mes seguía en el tramo de 0,25 % maker. Al calcular el coste anual, el detonante fue claro. Pasé mis compras recurrentes a Bit2Me Pro, donde la mejor tarifa no depende de volumen acumulado. Para mi DCA mensual, la diferencia se nota.
Sandra G. P. Cliente desde 2025
More about Kraken
Frequently asked questions
Conclusion
Kraken wins on track record, proof-of-reserves and tools for the advanced English-comfortable trader — fair concession. To contract at home, calculate fees without a volume ladder and resolve incidents by phone in your language, Bit2Me fits as a Kraken alternative when your activity lives in euros.
Data accuracy
This comparison draws on publicly available information on the internet — official fee schedules, regulator registers and verifiable announcements — and was cross-checked on July 2, 2026. If you spot an error or outdated figure, contact us and we will review it.
