Why look for a HitBTC alternative?
HitBTC is one of the oldest active crypto exchanges, founded in 2013, with a very broad catalogue of spot pairs and leveraged futures, operated legally by Htechno Business LTD. in Saint Vincent and the Grenadines.
On Trustpilot it holds a 1.2-out-of-5 score from over 2,100 reviews, mostly citing account blocks and inactivity fees. We compare HitBTC and Bit2Me with public sources.
Why so many people doubt HitBTC
No licence from any major regulator
Entity incorporated in Saint Vincent and the Grenadines, no MiCA, FCA or NYDFS licence.
Trustpilot 1.2/5 with 2,100+ reviews
Recurring pattern of blocked accounts and undisclosed inactivity fees.
No fiat deposits or SEPA
HitBTC only accepts crypto deposits; you need to buy crypto elsewhere first.
Public record
Reputation and documented facts about HitBTC
Sanctions, incidents or controversies recorded in official sources or verifiable media. Bit2Me does not pass judgment: we cite public facts.
HitBTC introduced inactivity fees of $10 to $50 a month on dormant accounts, a policy numerous user reviews describe as applied without clear prior notice.
Source: trustpilot.com
These records do not rule out the competitor being suitable in other contexts; they are part of the due diligence worth doing before depositing funds.
Verdict
HitBTC’s entity — Htechno Business LTD. — is incorporated in Saint Vincent and the Grenadines, with no MiCA, FCA or NYDFS authorisation, and holds a 1.2/5 Trustpilot score from over 2,100 reviews. Bit2Me is a Spanish CASP authorised by the CNMV since 2014, with $150M insured custody, free SEPA and Without chat-only: multilingual support.
Regulated by the CNMV · Support in your language · +1 million users · Promotion subject to terms
HitBTC vs Bit2Me: comparison
The dimensions that matter most to a retail user in Europe.
Before products: trust
Who you really deal with: Bit2Me vs HitBTC
An exchange isn't chosen on price or catalogue alone. Look at who answers for your money, from where and with what backing.
- Real HQ
- Spain (EU) — parent company, not a subsidiary
- Supervised by
- CNMV (Spain), under MiCA
- Operating since
- 2014, with no security incidents
- Who's behind it
- Backed by Tether, Telefónica, Bankinter and other institutions
- Real HQ
- Saint Vincent and the Grenadines — Htechno Business LTD.
- Supervised by
- No licence from major regulators (FCA, NYDFS) nor MiCA CASP in ESMA register.
- Operating since
- 2013
- Who's behind it
- Exchange founded in 2013; explicitly excludes the US, UK and Canada, among others.
| Feature | Bit2Me | HitBTC |
|---|---|---|
| Regulation and licencesDecisive | Bit2Me:Bit2Me advantageCNMV-authorised Spanish company, not an offshore Saint Vincent entity. | HitBTC:No MiCA CASP in ESMA register; entity Htechno Business LTD. incorporated in Saint Vincent and the Grenadines, no FCA or NYDFS licence. |
| Real HQ & jurisdictionDecisive | Bit2Me:Bit2Me advantageA Spanish company headquartered in Spain (EU): you contract, file claims and are supervised before the CNMV, with no intermediary subsidiaries. | HitBTC:Offshore entity with no verifiable major financial supervisor; no CNMV in Spain. |
| SecurityDecisive | Bit2Me:Bit2Me advantageOwn $150M Custody policy and verifiable public reputation, not a 1.2/5 score. | HitBTC:Cold storage, 2FA and whitelists described on its site; 1.2/5 Trustpilot score (2,100+ reviews) citing account blocks. |
| Data protection (GDPR)Decisive | Bit2Me:Bit2Me advantageYour data is processed in the EU under the GDPR, with the safeguards of the European data-protection framework. | HitBTC:Saint Vincent and the Grenadines entity; no direct EU GDPR framework. |
| Fund insuranceDecisive | Bit2Me:Bit2Me advantageAssets in Bit2Me Custody are insured under a $150M policy. | HitBTC:No own insurance fund and no published custody policy with a verifiable figure. |
| Customer supportDecisive | Bit2Me:Bit2Me advantageWithout chat-only: multilingual support guaranteed, not ticket-only support. | HitBTC:Tickets and email only (support.hitbtc.com); no live chat or phone. |
| Buy in euros (SEPA/card)Decisive | Bit2Me:Bit2Me advantageFree SEPA euro deposits — HitBTC does not accept fiat. | HitBTC:Does not accept fiat deposits: you can only trade with cryptocurrency you already own. |
| Products and servicesDecisive | Bit2Me:Bit2Me advantageIntegrated suite (Pro, Earn, Card, Loan, Tax, Wallet) built for the European crypto investor. | HitBTC:Spot, margin and perpetual futures exchange with up to 100x; no European retail suite (local Earn, Card, Tax). |
| FeesDecisive | Bit2Me:Bit2Me advantageUp to 0% maker / 0.10% taker on Pro, no inactivity fees. | HitBTC:Starter/General accounts: 0.12% maker / 0.25% taker on spot; $10–50/month inactivity fee on dormant accounts. |
| Number of cryptocurrencies | Bit2Me:Over 400 cryptocurrencies available. | HitBTC:Over 800 spot pairs and 500+ instruments, with a very broad altcoin catalogue per its own site. |
How we made this comparison
We analyse regulation, security, support, fees and catalogue using public, verifiable information from both platforms, updated as of July 1, 2026. Bit2Me is the platform publishing this page, so we have deliberately included points where the competitor stands out, and we recommend always checking the data on the official websites before deciding.
Sources consulted (July 1, 2026)
Regulated by the CNMV · Support in your language · +1 million users
Why Bit2Me lets you sleep at night
If the doubt with HitBTC is service continuity, withdrawals, or who answers when something goes wrong, these are the Bit2Me safeguards that matter before moving funds.
Crypto that doesn't stain you
Bit2Me complies with KYC/AML and is registered with the Bank of Spain: your operations don't mix with illicit-origin funds on a supervised platform.
Headquartered in Spain, not a tax haven
Bitcoinforme S.L. operates under European law with the CNMV as its direct supervisor.
Free, automatic tax report
Download it from the app or web for every tax year you've traded, at no extra cost. It generates itself from your activity.
No security incidents since 2014
Five consecutive independent audits back our operational soundness.
Human support in your language
24/7 support in your language, with a phone line (+34 910 91 37 88) and people — not bots — answering from Spain.
A platform that doesn't go down
Multi-region high availability, 24/7, 365 days a year, with ~100 ms average response.
Your funds, when you decide
Withdraw to your own wallet at any time. No lock-in, no penalty.
$150M insurance on custody
Assets in Bit2Me Custody are insured for $150M (USD), with segregated cold storage and multisig + HSM FIPS 140-2.
Htechno Business LTD. offshore vs Bit2Me’s CNMV CASP
HitBTC operates through Htechno Business LTD., incorporated in Saint Vincent and the Grenadines, excluding US, UK and Canadian residents. It does not appear in the ESMA MiCA register.
Bit2Me: Spanish company authorised as MiCA CASP by the CNMV since 2014, with verifiable prudential supervision.
HitBTC custody claims vs a 1.2/5 Trustpilot reputation
HitBTC describes cold storage and 2FA, but its Trustpilot score of 1.2/5 from over 2,100 reviews shows a recurring pattern of blocked accounts.
Bit2Me: mostly cold storage, own $150M Custody policy, zero incidents since 2014, ISO audited.
HitBTC inactivity fees vs Bit2Me Pro
HitBTC Starter/General accounts pay 0.12% maker / 0.25% taker, plus $10–50/month inactivity fees on dormant accounts.
Bit2Me Pro up to 0% maker / 0.10% taker, free SEPA, no inactivity fees.
What do you really pay?
Move the amount and compare Bit2Me Pro with HitBTC's published retail fee.
On Bit2Me Pro (liquid pairs, 0.10% taker)
€1.00
Down to 0% when trading as maker.
On HitBTC, Starter/General accounts (0.25% spot taker)
€2.50
Published base spot fee; verified accounts access a volume schedule. Does not include inactivity fees ($10–50/month) or network fees on withdrawal.
Fee savings
€1.50
60% less on this trade
Indicative trading fees only — excludes spread, gas and deposit/withdrawal charges. Always cross-check HitBTC's official pricing.
HitBTC ticket-only support vs Without chat-only: multilingual support assistance
HitBTC assists only via tickets and email, with no live chat, per multiple user reviews describing long resolution times.
Bit2Me: Without chat-only: multilingual support, European team familiar with SEPA and CNMV rules.
Who is HitBTC for, and who is Bit2Me?
HitBTC fits the advanced trader who already holds crypto and wants a broad catalogue, knowingly accepting the lack of a major regulator.
Bit2Me fits the European investor buying with euros from scratch, with CNMV supervision and no inactivity fee risk.
What switching from HitBTC to Bit2Me really costs
Getting funds out of HitBTC involves the network fee the platform shows before you confirm. If your account has been dormant for a while, first check whether inactivity fees have reduced your available balance before withdrawing.
Arriving at Bit2Me adds no account or SEPA deposit fee, and it applies no inactivity charges. Send a small amount first to validate address and network; if anything looks off, you solve it by Without chat-only: multilingual support.
Which one to choose? It depends on your profile
Bit2Me — pros
- You contract with a Spanish company supervised by the CNMV, not with an entity incorporated in Saint Vincent and the Grenadines.
- Custody with its own $150 million policy and a verifiable public reputation, versus a 1.2/5 Trustpilot score.
- Euro SEPA deposits are free and direct — HitBTC does not accept fiat deposits.
- Without chat-only: multilingual support is guaranteed, versus HitBTC’s ticket-only support.
- No inactivity fees that can drain a forgotten balance.
HitBTC — things to consider
- Very broad catalogue of spot pairs and perpetual futures with high leverage for advanced traders.
- Matching engine recognised for its liquidity since 2013.
- No licence from any major financial regulator; entity incorporated in Saint Vincent and the Grenadines.
- 1.2-out-of-5 Trustpilot score with over 2,100 reviews, mostly about account blocks and inactivity fees.
When to choose HitBTC?
- You already hold crypto and need a very broad catalogue of pairs or leveraged futures.
- You explicitly accept operating without the protection of a major financial supervisor and without a direct fiat deposit.
If, on the other hand, you are looking for a HitBTC alternative because you care about European regulation, predictable fees, the safety of your funds and support in your language, Bit2Me addresses exactly those needs.
What you gain switching from HitBTC
From Saint Vincent to CNMV Spain
Verifiable supervisor in Spain, versus an offshore entity with no major regulator.
Without hidden inactivity fees
Bit2Me applies no inactivity charges.
Without buying crypto elsewhere: direct euro via SEPA
Free bank deposit, with no need to buy crypto elsewhere first.
Without tickets: Without chat-only: multilingual support
Phone assistance in your language, versus HitBTC’s ticket-only support.
Less spot/futures focus: full suite
Earn, Card, Loan and Tax in one CNMV account — beyond the spot/futures HitBTC focuses on.
Switch from HitBTC to Bit2Me
Open your account in minutes: euros via SEPA, full CNMV oversight and support in your language when you need it.
15€ welcome bonus when you create your account and buy €100 or more in crypto. Promotion subject to terms.
Regulated by the CNMV · Support in your language · +1 million users
How to switch from HitBTC to Bit2Me
Create your free Bit2Me account and complete KYC.
Deposit euros via free SEPA transfer to buy the crypto you need.
From HitBTC, withdraw each asset choosing the right network (small test first).
Questions? Without chat-only: multilingual support walks you through it.
15€ free when you create your account and buy €100 or more in crypto
Regulated by the CNMV · Support in your language · +1 million users
What they say about Bit2Me and who backs us
4.2/5
“One of the most reliable exchanges in the world, based on an analysis of 40+ indicators: fiscal headquarters, transparency, asset protection and user experience.”
“The Good Exchange: the most easy, secure and complete crypto exchange.”
Frequently asked questions
Conclusion
HitBTC offers a very broad catalogue for advanced traders, but in 2026 it holds no major regulatory licence and carries a 1.2/5 Trustpilot score. Bit2Me is the HitBTC alternative built for the regulated European investor.
Data accuracy
This comparison draws on publicly available information on the internet — official fee schedules, regulator registers and verifiable announcements — and was cross-checked on July 1, 2026. If you spot an error or outdated figure, contact us and we will review it.












